Terms & Conditions

1. Service Overview

Pohst is a SaaS platform that allows users to create, schedule, publish, and analyse content across third-party social media platforms, manage communications, and generate content using AI tools.

This includes services operated through:

• pohst.app (Pohst Broadcast)
• signal.pohst.app (Pohst Signal)
• pohst.media and related websites, applications, subdomains, and services

2. Eligibility

You must be at least 16 years old, or the minimum legal age required in your jurisdiction, to use the Pohst platform.

By using Pohst, you confirm that you have the legal capacity to enter into these Terms and that all information provided by you is accurate and complete.

If you are using Pohst on behalf of a company, organisation, or other entity, you confirm that you have the authority to accept these Terms on its behalf.

3. Account Registration

You are responsible for maintaining the security of your account and all activities performed under your account.

You agree to provide accurate, complete, and up-to-date information when registering for a Pohst account.

You must not create accounts using false identities, misleading information, or email addresses that you do not control.

The use of fake, temporary, disposable, or anonymous email addresses for account registration is prohibited. Pohst reserves the right to restrict, suspend, or delete accounts created using invalid, fraudulent, or unverifiable registration information.

You are responsible for keeping your login credentials confidential and must notify Pohst if you suspect unauthorized access to your account.

4. Password security and account responsibility

Your Pohst account provides access to your content, connected social media accounts, integrations, analytics, and other platform features. Protecting your account credentials is essential to maintaining the security of your data.

4.1 Your responsibility

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password.

You agree to:

• Keep your password confidential at all times.
• Never share your password or login credentials with any other person.
• Ensure any authorised team members have their own individual user accounts where available.
• Immediately change your password if you suspect it has been compromised.
• Notify Pohst as soon as reasonably possible if you believe your account has been accessed without your authorisation.

You are responsible for all activities carried out using your account unless they are directly caused by a security failure of Pohst's systems.

4.2 Recommended password standard

Pohst strongly recommends that all passwords meet or exceed the following minimum security requirements:

• Minimum 12 characters in length
• At least one uppercase letter (A–Z)
• At least one lowercase letter (a–z)
• At least one number (0–9)
• At least one special character, such as: @ # $ % & * ! ? ^ ( ) - _ + =

For maximum security, we recommend using passwords of 16 characters or longer wherever possible.

4.3 Password best practices

For your protection, Pohst recommends that you:

• Use a unique password that is not used for any other website or online service.
• Avoid dictionary words, names, dates of birth, business names, phone numbers, or other easily guessed information.
• Never reuse passwords across multiple online services.
• Use a reputable password manager to generate and securely store complex passwords.
• Enable Multi-Factor Authentication (MFA) whenever it is available.
• Review and update your password periodically, particularly if you suspect it may have been exposed.

4.4 Account security

Pohst implements commercially reasonable technical, administrative, and organisational measures designed to protect customer accounts and data.

However, no online service can guarantee absolute security. You acknowledge that maintaining the security of your account credentials remains your responsibility.

To the fullest extent permitted by law, Pohst is not liable for any loss, damage, unauthorised access, or misuse of your account resulting from:

• Weak or easily guessed passwords.
• Reused passwords from other online services.
• Password sharing or disclosure by you or your users.
• Phishing, social engineering, or credential theft.
• Malware, viruses, spyware, keyloggers, or compromised devices.
• Failure to secure your email account or other authentication methods.
• Failure to maintain appropriate security practices.
• Any other circumstances beyond Pohst's reasonable control.

4.5 Suspicious activity

If Pohst detects activity that appears suspicious or presents a security risk, we may, without prior notice:

• Require a password reset.
• Temporarily suspend access to your account.
• Request identity verification.
• Restrict access to certain features.
• Take any other reasonable security measures necessary to protect your account, other users, or the integrity of the Pohst Services.

Where practical, Pohst will notify you of such actions using your registered email address or through the Pohst platform.

4.6 Security recommendations

Although not mandatory unless specifically required by your subscription or organisation, Pohst strongly recommends that customers:

• Use Multi-Factor Authentication (MFA).
• Keep operating systems and web browsers up to date.
• Protect devices with antivirus or endpoint security software.
• Secure email accounts associated with Pohst using MFA.
• Regularly review connected social media accounts and third-party integrations.
• Remove users who no longer require access to the account.

Maintaining appropriate account security is an important part of your responsibilities when using the Pohst Services.

5. Email Verification and Account Activation

Users are required to provide a valid email address and complete email verification to activate their account.

Accounts that remain unverified for 30 days after registration may be automatically deleted by Pohst without further notice.

Users are responsible for ensuring that their registration email address is accurate and accessible.

Pohst may reject, restrict, or remove accounts where email addresses are identified as invalid, temporary, disposable, or associated with fraudulent activity.

6. Acceptable Use

You agree not to:

• Use the platform for illegal, harmful, or abusive activity
• Attempt to access systems without authorization
• Attempt to bypass usage limits, access controls, subscription restrictions, or security measures.
• Scrape, reverse engineer, or disrupt the platform
• Send spam or unsolicited communications in violation of laws
• Upload malicious code or content

7. Social Media Integrations

Pohst connects with third-party platforms such as Meta, X, LinkedIn, TikTok, and other supported services to enable publishing, scheduling, and analytics features.

You are responsible for complying with each platform’s terms of service, community guidelines, and applicable laws when using these integrations.

8. X (Twitter) API Usage

Pohst provides integration with X (formerly Twitter) through third-party API services that are subject to X’s platform rules, availability, and usage limits.

X posting and API usage are provided under a fair use model. Excessive API usage, unusually high posting volumes, or usage patterns that exceed reasonable platform limits may require account review.

Where usage exceeds the limits included with your Pohst plan, Pohst may:

• request that you upgrade to a higher plan;
• apply additional usage charges where applicable;
• restrict certain X-related functionality until suitable usage limits are agreed.

Pohst does not guarantee continued availability of X API functionality where changes are made by X to its API policies, pricing, access requirements, or technical limitations.

9. Pohst Services

Pohst provides multiple services designed to support content creation, publishing, distribution, analytics, and communication workflows.

pohst.app provides Pohst Broadcast, which enables social media publishing, scheduling, and analytics features.

signal.pohst.app provides Pohst Signal, a publishing and distribution service that uses third-party technology to provide additional scheduling, publishing, analytics, and communication features.

Both services operate as part of the Pohst platform and are not separate legal entities.

10. AI Features

Pohst provides AI-powered tools for generating content and assisting with workflows.

AI outputs are provided for user convenience. You are responsible for reviewing and using generated content appropriately.

AI-generated content may contain inaccuracies, errors, or unintended results. Pohst does not guarantee the accuracy, originality, or suitability of AI-generated outputs.

11. Email & Messaging

Pohst may send service-related communications, notifications, and messages required to operate the platform.

Certain features or integrations may allow users to connect external communication services. Users are responsible for ensuring that any communications they send through connected services comply with applicable laws, regulations, and third-party platform requirements.

12. Analytics

Pohst may provide analytics such as engagement metrics, clicks, views, and performance tracking for content published via the platform.

13. Data & Content Ownership

You retain ownership of content you upload, create, or publish through the platform.

By using the service, you grant Pohst a limited, non-exclusive licence to process, store, host, display, reproduce, and transmit your content solely as necessary to provide, maintain, and improve platform functionality.

14. Third-Party Services

Pohst relies on third-party infrastructure providers and integrations. We are not responsible for the availability, performance, or policies of third-party services.

15. Service Availability

We aim to provide continuous service but do not guarantee uninterrupted or error-free operation.

Maintenance, updates, or external service failures may impact availability.

16. Suspension & Termination

We may suspend or terminate your access if you violate these Terms or misuse the platform.

We may also suspend accounts where required to protect the security of the platform, our users, or third-party services.

You may stop using the service at any time.

17. Limitation of Liability

To the maximum extent permitted by law, Pohst is not liable for indirect, incidental, or consequential damages arising from use of the platform.

The service is provided “as is” without warranties of any kind.

18. Indemnification

You agree to indemnify and hold harmless Pohst and its operator (AuzzieChoice PTY Limited) from claims, damages, or liabilities arising from your use of the service or violation of these Terms.

19. Changes to Terms

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms.

20. Governing Law

These Terms are governed by the laws of Australia, unless otherwise required by mandatory local consumer laws.

21. Contact

Support Centre: https://help.pohst.media