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FAQ

Frequently Asked Questions

Everything you need to know about Pohst,
our products, billing, and support.

General

Pohst is a social media management platform that helps businesses, creators and organisations publish content more efficiently. Whether you're scheduling posts, managing multiple brands or using AI to assist with content creation, Pohst is designed to reduce repetitive work and simplify your publishing workflow.

Pohst currently offers two products:

  • Broadcast — AI-powered social media publishing designed for businesses and organisations.
  • Signal — A powerful social publishing platform offering broad platform support and advanced publishing capabilities.

Broadcast focuses on AI-assisted content creation, streamlined workflows and an intuitive publishing experience.

Signal offers extensive social network support and advanced publishing capabilities, making it ideal for users who require broad platform compatibility.

Broadcast is ideal for businesses looking for a modern AI-assisted publishing experience.

Signal is ideal for users who require support for a wide range of social networks or advanced publishing options.

Enterprise customers can choose either platform or a combination of both. If you're unsure, our team can help.

Yes. Broadcast includes a free trial, and Signal also offers a free trial so you can explore each platform before making a decision.

No. Pohst is cloud-based and works directly from your web browser.

Accounts & Billing

We accept major credit and debit cards through Stripe. Additional payment options may be available depending on your location.

Yes. You can upgrade or downgrade your subscription as your needs change.

Yes. There are no long-term contracts on standard subscriptions. You can cancel your subscription at any time.

Yes. Annual subscriptions may be available and can offer savings compared to monthly billing.

Yes. Invoices are automatically generated and available for your records.

Social Media Platforms

Platform availability depends on whether you're using Broadcast or Signal. Please see our Broadcast or Signal product pages for the latest list of supported platforms.

Yes. You can connect multiple accounts, pages and profiles depending on your subscription.

Yes. Both Broadcast and Signal support managing multiple brands and organisations, depending on your subscription.

Yes. Team collaboration is available on supported plans.

Broadcast

Broadcast is Pohst's AI-powered social media publishing platform. It helps businesses create, organise and publish content with less manual work.

Yes. Broadcast uses AI to assist with content creation and productivity. AI is designed to help your team — not replace it.

Yes. Broadcast allows you to schedule content ahead of time and publish automatically.

Signal

Signal is Pohst's flexible social media publishing platform, offering support for a wide range of social networks and publishing workflows.

Signal focuses on publishing flexibility and broad platform compatibility, while Broadcast focuses on AI-assisted publishing and streamlined workflows.

Learn more about Signal's publishing features, supported platforms, and integrations on the Signal page.

Enterprise

Enterprise plans are tailored to your organisation's requirements and may include higher usage limits, additional team members, onboarding assistance and other enterprise features.

Enterprise plans are generally suitable for organisations managing multiple brands, larger teams or high publishing volumes.

Pohst is designed to support agencies managing multiple clients and brands. Depending on your requirements, our team can help you choose the most suitable Pohst platform.

Security & Privacy

Protecting customer data is a priority. We use industry-standard security practices to help safeguard your information.

No. Your content remains yours. Please refer to our Privacy Policy and AI Policy for more information.

Our Privacy Policy is available from the footer of every page.

Support

Our Wiki contains technical documentation and reference material.

Visit Learn for tutorials, walkthroughs and getting started guides.

You can contact our team using the Contact page or through the Help Centre if you're already a customer.

We aim to respond to most enquiries within one business day.

Partnerships

Yes. We welcome enquiries from agencies interested in working with Pohst.

Yes. We're always interested in exploring integrations and strategic technology partnerships.

Simply complete our Partnership Enquiry form. We'll review your proposal and contact you if we believe there's a good fit.

Still Have Questions?

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