Privacy Policy

1. Data Controller

Pohst is operated by AuzzieChoice PTY Limited (Australia), which is the data controller responsible for personal data processed through the platform.

2. Information We Collect

Account Information

• Name
• Email address
• Login credentials
• Account settings

Billing Information

• Subscription plan
• Billing history
• Payment status
• Invoices

Subscription details, payment status, transaction references, and billing history. Payment card information is processed by third-party payment providers and is not stored by Pohst.

Content You Create

• Social media posts
• AI-generated content
• Images, videos, captions
• Drafts and scheduled posts

Connected Social Accounts

When you connect third-party social media or publishing accounts, Pohst may process authorised account information, access tokens, permissions, and analytics data required to provide publishing, scheduling, and reporting features.

Supported integrations may include, but are not limited to:

• Meta (Facebook / Instagram)
• X (Twitter)
• LinkedIn
• TikTok
• YouTube
• Pinterest
• Threads
• Other social media, community, publishing, or communication platforms supported by Pohst from time to time

These third-party platforms operate under their own privacy policies and terms of service. Pohst only accesses information and permissions required to provide the requested features.

Usage Data

• Views, clicks, engagement metrics
• Feature usage
• System logs

Technical Data

• IP address
• Browser type
• Device information

3. Unverified Accounts

To maintain platform security and reduce inactive account data, Pohst may automatically delete user accounts that have not completed email verification within 30 days of registration.

When an unverified account is deleted, associated account information and any data created under that account may be permanently removed and cannot be recovered.

Users who wish to retain access to their account must complete email verification within the required timeframe.

4. How We Use Information

• Provide scheduling and publishing services
• Enable AI content generation
• Deliver analytics and reporting
• Send email or marketing communications (if enabled)
• Improve platform performance and security

5. AI Processing

Pohst provides AI tools to generate or assist with content creation. Input data may be processed to generate outputs, which are provided to the user for their own use.

Users are responsible for reviewing AI-generated content before publishing or distributing it, including verifying accuracy, suitability, copyright considerations, and compliance with applicable laws and third-party platform requirements.

Where applicable, users are responsible for ensuring that AI-generated or AI-assisted content is appropriately disclosed, labelled, or identified in accordance with applicable laws, regulations, and platform requirements.

Pohst does not guarantee that AI-generated content is accurate, complete, original, or suitable for any particular purpose.

6. Third-Party Services

We integrate with third-party platforms such as Meta, X, LinkedIn, and TikTok for publishing and analytics functionality. These platforms operate under their own privacy policies.

7. Pohst Services

The Pohst platform consists of multiple services designed to support content publishing, distribution, analytics, and communication workflows.

pohst.app provides Pohst Broadcast, a social media publishing platform used for creating, scheduling, publishing, and analysing content across supported social media channels.

signal.pohst.app provides Pohst Signal, a publishing and distribution service powered by third-party software, including Postiz, which enables additional scheduling, publishing, analytics, and communication features.

Both services may use third-party infrastructure, integrations, and service providers to deliver functionality within the Pohst platform.

8. Email and Communications

Pohst may send transactional emails and service-related communications required to operate the platform, such as account notifications, security messages, system updates, and support communications.

Depending on the services enabled, Pohst may use third-party email delivery providers to send these communications.

9. Data Storage

Data may be stored and processed in secure cloud infrastructure located in the United States and other regions where service providers operate.

10. Data Sharing and Legal Requests

• We do not sell, rent, or trade personal data.
• We share personal data only with service providers required to operate, maintain, secure, and improve the Pohst platform.
• This may include hosting providers, infrastructure providers, analytics providers, email delivery providers, payment processors, and integration partners.

Government and Legal Requests

Pohst may be required to disclose personal data where required by applicable law, regulation, legal process, court order, or a valid request from a government authority or authorised regulatory body.

Before responding to a government or authority request, Pohst will review the request to determine whether it is legally valid, properly authorised, and within the scope of applicable legal requirements.

Where we identify that a request is unlawful, invalid, overly broad, or does not provide sufficient legal authority, Pohst may challenge, restrict, or seek clarification regarding the request where permitted by law.

Pohst follows the principle of data minimisation and will only disclose the minimum amount of personal data reasonably necessary to satisfy a valid legal obligation or request.

Pohst maintains records of legal requests, disclosures, and related actions for accountability, compliance, and security purposes.

Where legally permitted, Pohst may notify affected customers of government or legal requests involving their data, unless prohibited by law or where notification would compromise a legal process, investigation, or security matter.

11. Data Retention

We retain data only as long as necessary to provide services and comply with legal obligations. Users may request deletion of their data.

12. Your Rights

• Access your data
• Correct inaccuracies
• Request deletion
• Export your data
• Withdraw consent

13. Cookies

We use cookies to maintain sessions, improve performance, and analyse platform usage. Users may disable cookies in their browser settings.

14. Security

Reasonable security measures including encryption, access controls, and monitoring to protect user data.

15. Children

The platform is not intended for users under the age of 16.

16. Changes

We may update this Privacy Policy from time to time. Continued use of the platform means acceptance of updates.

17. Contact

If you have questions about this Privacy Policy, your personal data, or privacy-related requests, please contact us through:

Support Centre: https://help.pohst.media